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    Product Registration

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    Help us better serve you.

    Welcome to Online Product Registration


    This registration only applies to Hong Kong/Macau customers for the following products:
    Notebooks: IdeaPad notebook, Lenovo 3000 notebook & ThinkPad notebook
    Desktops: IdeaCentre desktop, Lenovo 3000 desktop & ThinkCentre Multimedia Home PC
    Tablets: IdeaPad Tablet

    The fields indicated with an asterisk (*) are required.
    Contact Information
      *  
      *  
       
      *  
      *    (eg. John)
      *    (eg. Lam)
       
    (Please insert at most 74 characters only)
      *  

    (Country Code)
         		  
    (Phone No., used as registration number)
       
       
      *  
    Machine Product Information
      *  
      *  
    View product image
      *  
      *  
    How do I find the Model and Serial number?
      Date of Delivery: *        
      *  

    Warranty and Maintenance Options
    ThinkPlus and Lenovo Care provide additional hardware maintenance service on your product once the standard warranty has expired, and enhance the service levels provided under your product's standard hardware warranty. For further details, please click here or call 2516-3929.

    If you are interested to join the ThinkPlus/Lenovo Care Service now, please select the option below and our service team will contact you shortly.
    Service Scope
    Hardware Warranty Service Scope
    Please refer to the "Lenovo Statement of Limited Warranty" under the user guide or browse www.lenovo.com/warranty

    On-site Service Support:
    Supported products Location Service hours
    For IdeaCentre desktop, Lenovo 3000 desktop,
    and ThinkCentre Multimedia Home PC Only    		 Hong Kong 9:00am - 10:00pm, Monday to Friday
    9:00am - 1:00pm, Saturday
    (Except Hong Kong public holidays)
    Macau 9:00am - 6:00pm, Monday to Firday
    9:00am - 1:00pm, Saturday
    (Except Macau public holidays)

    HelpCenter Software "Up and Running" consultation
    60 days complimentary preload software "Up and Running" consultation (counting from the date of delivery) on questions related to the original platform (hardware and software) as shipped by Lenovo, e.g.
    - Setting up your system unit and attaching a monitor and a printer
    - Starting the preloaded operation system
    - Starting the preloaded software programs

    Technicial support specialists will provide the outlines of instruction over the phone. In some cases, technicial support specialists may suggest to format the hard disk, erase all files, and perform a complete reload of preloaded software to ensure all preload software can function normally.
    Support and Service
    Technical Support Website:  www.lenovo.com/hk/support

    Technical Support Hotline:
    Supported products Hotline Office hours
    IdeaCentre desktop / Lenovo 3000 desktop 2516-3933 (Hong Kong)
    0800-686 (Macau)    		 9:00am - 8pm, Monday to Friday
    9:00am - 12:30pm, Saturday
    (Except Hong Kong public holidays)
    ThinkCentre Multimedia Home PC 2516-3969 (Hong Kong)
    0800-336 (Macau)    		 9:00am - 8pm, Monday to Friday
    9:00am - 12:30pm, Saturday
    (Except Hong Kong public holidays)
    IdeaPad notebook / Lenovo 3000 notebook /
    IdeaPad Tablet    		 2516-3919 (Hong Kong)
    0800-689 (Macau)    		 9:00am - 8pm, Monday to Friday
    9:00am - 12:30pm, Saturday
    (Except Hong Kong public holidays)
    ThinkPad notebook 2516-3939 (Hong Kong)
    0800-839 (Macau)    		 9:00am - 5:00pm, Monday to Friday
    (Except Hong Kong public holidays)

    Think • Lenovo Service Center:
    Location Address Hotline Office hours
    Hong Kong Room 1403, 14/F, Chinachem Exchange Square,
    1 Hoi Wan Street, Quarry Bay, Hong Kong    		 3140-2788 9:00am - 6:00pm, Monday to Friday
    9:00am - 1:00pm, Saturday
    (Except Hong Kong public holidays)
    Macau Room 205, 2nd Floor, China Construction
    Commercial Building, No.78 Rua do Campo,
    Macau    		 2871-5399 9:00am - 1:00pm, 2:00pm - 6:00pm, Monday to Friday
    9:00am - 1:00pm, Saturday
    (Except Macau public holidays)

    Notes
    • Please retain a copy of your invoice or delivery note of your Product. The invoice or delivery note shall print machine type and serial number.
    • In order to complete online warranty registration, please provide the invoice or proof of purchase upon request.
    • Customer does not need to return the registration form if you have submitted online warranty registration.
    • Please register product warranty within 30 days from the date of delivery to obtain this service. Otherwise, 60-day complimentary preloaded software services will be voided without further notice.
    • We will send you an email of product warranty acknowledgement when the registration is completed successfully.
    • Please go to the URL below to check your machine's warranty status after 14 working days after receiving the email product warranty acknowledgment.
    Think Series : www.lenovo.com/hk/tcheck
    Idea Series : www.lenovo.com/hk/icheck

    LenovoClub Membership
    After warranty registration, you can join the LenovoClub to enjoy the benefits of membership. After joining the membership, LenovoClub will send you promotion and activities information regularly. For further details, please go to: www.lenovoclub.com.hk
     
    Please select the appropriate option below:

    * This data may be used by Lenovo or selected organisations, to provide you with information about other offers. Please use the above data to send me information about other offers. By clicking [Submit] you agree that Lenovo may process your data in the manner indicated above and as described in Privacy. Link to privacy statement

    Link to privacy statement



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